Austin Schoen

Senior Consultant

Remote engagements delivering platform engineering, cloud migrations, integrations, and AI-agent infrastructure to mid-sized SaaS and e-commerce clients.

• Sift — Designed and shipped a per-PR ephemeral environment platform on GCP/GKE for a client's 100+ workload containerized application. Replaced a Docker Compose dev workflow with Kluctl-managed Kubernetes deployments (Orbstack locally, GKE in cloud) where each pull request auto-provisions an isolated namespace alongside shared platform services. In active production use.
• Workday → AD identity integration — Built a C#/.NET integration layer between a client's Workday tenant (Web Services API) and Active Directory, automating employee lifecycle provisioning and deprovisioning across downstream client systems.
• AI agent infrastructure — Deployed autonomous LLM-based agent systems with secure reverse-proxy configurations and API orchestration for task automation.
• Observability stack — Designed and implemented Grafana LGTM (Loki, Grafana, Tempo, Mimir) deployments for real-time monitoring, log aggregation, and distributed tracing across client environments.
• Lumina — Cross-platform mobile development using Kotlin Multiplatform (KMP) and Compose Multiplatform (CMP); additional consulting on application security architecture.

Lead Developer

Lead Shopify-based e-commerce development across custom theme work, product page redesigns, and storefront optimizations. Implement marketing automation workflows integrating Klaviyo, SMS platforms, and Shopify event triggers. Consult on structured data & schema, SEO, and B2B/wholesale pricing configurations for retail clients.

Senior Software Engineer

Contracted development for major game studios (some details under NDA).

• 31st Union (unreleased project) — C++ development in Unreal Engine; improved integration with UI frameworks (ImGui), built proprietary plugins for social and authentication solutions, and led adoption of the Lyra sample game as a testbed for new features.
• Bungie — Developed WPF desktop tooling using proprietary and commercial frameworks; built new C#-based API features in middleware.

Senior Software Engineer

• Migrated the customer-interaction event pipeline from log-based ingestion to GCP PubSub streaming, reducing thundering-herd lag from hours to minutes across hundreds of thousands of events in the core user-activity logging system.
• Developed search and user-categorization features on a Kafka → ElasticSearch pipeline (PHP/Laravel-derivative backend).
• Instrumented performance metrics and dashboards for the user event pipeline.
• Contributed to Dojo → React migration of user search and segmentation features within a new SPA framework.

Site Reliability Engineer

• Implemented ProxySQL with load-aware query routing to eliminate the data-science MySQL replica fleet, restoring production data access for analytics teams without OLTP impact.
• Spearheaded OpenTelemetry instrumentation rollout across core product and dependent services.
• Administered the engineering organization's GitHub Enterprise and Jenkins infrastructure — upgrades, configuration, maintenance, and new workflow implementations.
• Embedded with product teams to implement reliability-focused features: traffic analysis, performance / usability metrics, dashboards, and KPI tracking.
• Maintained production environments using Puppet across containerized (Kubernetes — on-prem and GCP managed) and virtualized technologies; on-call rotation and incident response.

QA Automation Engineer

• Embedded SDET on the Fraud Detection System appliance product deployed to call centers and financial institutions. Built custom Ruby scripts to replay SIP calls for load testing, driving a 25% improvement in call processing throughput.
• Drove adoption of Python-based automated testing (Locust, Lettuce, Selenium) for functional and regression coverage.
• Assisted with release management and CI/CD practices via Jenkins.

Senior QA Engineer

• Helped lead development of the organization-wide QA automation framework (Cucumber/Watir), mentored junior engineers, and drove framework adoption across web-based product areas.
• Primary QA owner for Mobile Device Management (MDM) device enrollment and LDAP integration across iOS, Android, and Windows Phone 8.
• Resolved customer support escalations for network LDAP integration and enrollment issues.
• Administered Windows Server identity test environments (Active Directory, OpenDJ, OpenLDAP).